Join the AccessCSS eReferral Network
Help people find your services.
People and healthcare providers across Ontario Health East use AccessCSS to find Community Support Services. If your organization isn’t registered, your services won’t appear in AccessCSS search results, which may make it seem like your services aren’t available in the community.
Help improve access to Community Support Services by joining the AccessCSS eReferral Network. Ontario Health-funded CSS providers across Ontario Health East can register at no cost.

What is AccessCSS?
AccessCSS is a regional eReferral network connecting people and healthcare providers with thousands of Community Support Services across Ontario Health East.
Powered by
Caredove, AccessCSS makes it easier for people to find and connect with your services.
Already using Caredove? Your existing Caredove account and inbox can be connected to AccessCSS, helping ensure your services can be found no matter which digital doorway someone uses.
Why Join AccessCSS?
Making it easier to find the right service.
Finding the right Community Support Service can be challenging for both the public and healthcare providers. AccessCSS makes it easier to find and connect people to the right services through a simple, efficient way to search and refer—and our growing network, referral volumes and number of referrers show that it’s working.
AccessCSS complements your existing referral pathways. You can continue accepting referrals through your current channels while making your services easier to find and access.
No Cost. Flexible to your Workflow.
AccessCSS is available at no cost to eligible Community Support Service providers. Your Caredove account provides the essential tools to manage referrals and connect with clients, while allowing you to customize your service listings and referral settings to fit your organization’s processes and workflow.
Ready to join the growing numbers of CSS providers on AccessCSS?
Step 1: Complete the onboarding form
Step 2:
Caredove will contact you to book a training session and send everything you need to prepare
What do CSS Providers say?
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Jane Faber
6 months ago
"AccessCSS has helped create a more streamlined way for organizations to connect clients with Community Support Services and has increased awareness of the services available across our region.
The platform is easy to use and has fit well within our existing workflows."
Debbie Courneya
Director, Community Care for Central Hastings

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Jane Faber
6 months ago
What do referrers say say?
"Access CSS is one referral for all your patient's social services and community support needs...
With [AccessCSS], we can move forward and get people the supports they need"
Dr. Marilyn Crabtree
Family Physician

"…with just a couple clicks, the e-referral is made. It saves me a lot of time, a lot of research...
Previously a referral could take minutes, or even longer... If you use Caredove or OCEAN, all you need to do is type in 'AccessCSS' and click on it. It takes a matter of seconds..."
Dr. Elie Skaff
Family Physician

"We all know that physicians are really busy [...] and that any tool that can help streamline a workflow is excessively important.
AccessCSS is able to properly link people to the services that are available."
Martine Whissel
Family Health Team Director

