How to send a referral


Health care and service providers in the Champlain and South East Regions of Ontario can take the guesswork out of referrals with Regional Coordinated Access for Community Support Services. 


AccessCSS - Regional Coordinated Access is a simple tool for clinicians to refer their patients to Community Support Services. AccessCSS is a coordinated access point for services for older adults, seniors, adults with disabilities and their caregivers. A navigator will assess your patient’s situation and will match them to appropriate services. If an appropriate service does not exist within our network, the AccessCSS navigators will help connect them with other local services that might be a better fit.

  • Caredove

    Send a Caredove referral at 


    Champlain Region: https://www.caredove.com/service/detail/sid/31390/refr/org


    South East Region: Coming Soon

  • Ocean

    Send an Ocean Referral or save to your Ocean favorites .


    Champlain Region: https://oceanhealthmap.ca/referrals/NewReferral.html?rtRef=chsupportsseniorsliv-26363264


    South East Region: Coming Soon

  • E-Fax: Oscar

    Dowlaod the Oscar compatible form 


    Champlain Region: Oscar Form 


    South East Region: E-fax is not available in the South East Region at this time. Please use Caredove or OCEAN links above 

  • E-Fax: Accuro

    Download the Accuro compatible form.


    Champlain Region:  by searching "AccessCSS Refferral Form Champlain 2025".


    South East Region: South East Region: E-fax is not available in the South East Region at this time. Please use Caredove or OCEAN links above 


    For assistance visit Accuro Resources. 

  • E-Fax: Telus

    Download the Telus compatible form.


    Champlain Region: Telus Form 


    South East Region: E-fax is not available in the South East Region at this time. Please use Caredove or OCEAN links above 


    For assistance visit PS Suite Help.

  • Central East Region

    Regional Coordinated Access is not available in the Central East Region at this time. Please use the self search and refer function. https://www.caredove.com/accesscss

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AccessCSS - Communications Toolkit

Help connect older adults, seniors and adults with disabilities to the care and support they need to remain safe, independent and healthy at home. 

Our coordinated access service area.

AccessCSS - Regional Coordinated Access is a coordinated point to access services for older adults, seniors and adults with disabilities living in the Champlain and South East Regions of Ontario.  

for service and healthcare providers

Join our network.

AccessCSS is a simple tool to refer their patients and clients to home and community care services. By connecting all of the available services in a unified network, we can improve access to care for our region. With a Clinician Referrer Account, you can easily search for local services, send referrals and receive updates on the outcomes of those sent referrals. Sign up below for a Clinician Referrer Account to begin sending referrals at no cost.